FAQ
Q: Who is to complete the uniform order?
A: Each staff member is to complete their own uniform order, no bulk orders for multiple staff members will be accepted.
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Q: I have placed my order, how long will my order take to arrive?
A: Once we have received your order, it will be sent to your manager for approval. If approval is received within 72 hours, items in stock will be delivered during the next delivery run.
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Q: I am unsure how to order uniforms on the online store.
A: A uniform order procedure powerpoint presentation can be found on LogiQC under doc_5015.​​
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Q: How do I know what size I am?
A: Sizing charts can be found by clicking the button above or by clicking here.
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Q: The uniforms I have ordered are the wrong size, am I able to exchange them?
A: Yes you can, provided they have not been worn. Please complete a new uniform order and then complete the exchange form by clicking the button above or by clicking here.
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Q: I have worn unforms that no longer fit, am I able to return these to the warehouse?
A: Unfortunately, the warehouse doesn't accept worn uniforms. You will need to speak with your manager about how to dispose of them.
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Q: The uniform size that I require is not being shown in the online store, am I able to order it?
A: If the uniform size you require is not being shown in the online store, please let us know by completing the contact us form that can be found at the bottom of each page or by clicking here. We will then let you know if we can order these for you.
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Q: Where can I try on uniforms?
A: Trial uniforms are available at Windsor or the Brendale office.
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Q: Am I able to visit the warehoue to try on uniforms?
A: Yes you can, but visits to the warehouse are by appointment only. An appointment can be arranged by completing the contact us form that can be found at the bottom of each page or by clicking here. Please note that your appointment is not confirmed until you have received an appointment confirmation email from us.
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Q: What are the warehouse hours?​
A: The warehouse hours can be found by visiting the website on a computer and hovering over the Collection Hours at the bottom of each page.